24 Hour Emergency Numbers

CID PUBLIC SAFETY 072 141 6403
SAPS BISHOP LAVIS 021 935 9802/3/4/5
ER 24 084 124
NETCARE 082 911
METRO AMBULANCE 10177
METRO POLICE 0860 765 423 / 021 931 1646
METRO TRAFFIC 021 931 1646/596 1999
BELHAR FIRE STATION 021 444 9111
EPPING FIRE STATION 021 534 1387
ELECTRICITY FAULTS 0800 220 440 / 0860 103 054
ESKOM ENQUIRIES 086 003 7566
POWER FAILURES 0800 220 440 / 0860 103 054
TRAFFIC SIGNAL FAULTS 0860 001 948
FRAUD HOTLINE 0800 32 31 30
LAW ENFORCEMENT 021 596 1999
CRIME STOP 10111
COPPERHEAD CABLE THEFT 0800 222 771
WATER LEAKS / PIPE BURSTS / SEWER
E-MAIL
SMS (160 characters)
0860 103 054 / 021 975 4726
watertoc@capetown.gov.za
31373
THE CITY CALL CENTER
Log any complaint or call for emergency
services and ask for a reference number
0860 103 089 OR dial 107 from your landline
Public Transport Time Tables 0800 600 895
Waste Wise (disposals only) 021 487 2489
To track progress on complaints, callers should always ask for a reference number and the name of the agent they have spoken to as well as the time the incident was reported.
Important Information when reporting an Emergency
REMAIN CALM
Ensure to give a Clear Description of the incident you are reporting.
Give your Name and Surname clearly.
Give your Contact Telephone Number clearly.
Give your Exact Location – name of company, street name. Take the name of the person to whom you are reporting the incident and time you reported the incident.